Terms and Conditions

These Terms and Conditions outline the rules and regulations for the use of Prime Shine Hand Car Wash website and services. Prime Shine Hand Car Wash is located at: 9/436 Wanneroo Rd, Westminster WA 6061, Australia.

Conditions of Entry to Car Wash

By entering and remaining on our premises, you agree to pay all applicable fees for your selected wash service and agree to be bound by these Terms and Conditions.

If you do not accept these conditions, you must leave the premises immediately.

To help keep your property safe, please remove all valuables from your vehicle before leaving it with our attendants.

Prime Shine Hand Car Wash will comply with its obligations under applicable consumer protection laws, and nothing in these Terms limits those rights.

Except as required by law, Prime Shine Hand Car Wash expressly disclaims liability for any loss, damage, or injury arising in connection with the use of our services or the provision of your vehicle for washing.

You indemnify Prime Shine Hand Car Wash and its staff against any liability, loss, or damage arising out of or connected to any act or omission by you, your vehicle, or breach of these Terms and Conditions.

By accessing our website, you agree to these Terms and Conditions in full. If you do not agree, please do not continue to use the Prime Shine Hand Car Wash website.

Definitions

In these Terms and Conditions, “Client”, “You” and “Your” refer to the person accessing our website and services. “The Company”, “We”, “Us”, and “Our” refer to Prime Shine Hand Car Wash. “Party” or “Parties” refers to both the Client and the Company.

All terms relate to the offer, acceptance, and consideration necessary to provide our services in accordance with applicable laws. Words in singular, plural, capitalised form, or gendered terms are interchangeable.

Cookies

We use cookies on our website. By using the Prime Shine Hand Car Wash website, you consent to our use of cookies in accordance with our Privacy Policy.

Cookies help improve user experience, enable website functionality, and may also be used by third-party partners for analytics or advertising purposes.

Intellectual Property

Unless otherwise stated, Prime Shine Hand Car Wash owns all intellectual property rights for material on this website. All rights are reserved.

You may view or print pages for personal use only, subject to the restrictions below.

You must not:

Republish material from our website
Sell, rent, or sub-license material
Reproduce, duplicate, or copy material
Redistribute content without permission

Hyperlinking to Our Website

Certain organisations may link to our website without prior approval, including government agencies, search engines, and news organisations.

Approved links must:

Not be misleading
Not falsely imply endorsement or sponsorship
Be appropriate within context

We may approve link requests from reputable organisations at our sole discretion.

To request linking permission, please contact us with your details and intended URLs. Allow 2–3 weeks for response.

Reservation of Rights

We reserve the right to request removal of any links to our website at any time. We also reserve the right to update these Terms and Conditions without notice. Continued use of our website constitutes acceptance of any changes.

Removal of Links

If you find any link on our website or linked sites objectionable, you may contact us. We are not obligated to remove such links or respond.

We do not guarantee that website information is complete, accurate, or always available.

Content Liability

We are not responsible for content appearing on external websites linking to us. You agree to indemnify us against any claims arising from your website or content.

Disclaimer

To the maximum extent permitted by law, we exclude all warranties relating to our website and services.

Nothing in this disclaimer limits liability for:

Death or personal injury caused by negligence
Fraud or fraudulent misrepresentation
Any liability that cannot be excluded under law

We are not liable for any loss or damage arising from use of our website or services.

Shipping & Delivery Policy

We may offer product shipping Australia-wide via Australia Post Express Post or similar services.

Orders are typically dispatched within 2 business days, with delivery estimated between 3–7 business days depending on location.

Tracking details will be provided once items are shipped.

Electronic deliveries are sent via email and do not incur shipping fees. We are not responsible for failed delivery due to incorrect details or external issues.

Customer Service Policy

Prime Shine Hand Car Wash is committed to providing high-quality service and products. We aim to ensure all listed items are in stock and pricing is accurate.

If an item is unavailable, we will contact you within 2 business days to arrange an alternative, backorder, or refund.

Online Bookings

Must be used at the selected location
Additional charges may apply for heavily soiled vehicles
No refunds for missed appointments
Cannot be combined with other discounts

Security Policy

We use secure 128-bit SSL encryption to protect payment information. While we take strong precautions, we cannot guarantee absolute security of internet transmissions.

Privacy Policy – Personal Information

Prime Shine Hand Car Wash collects personal information to provide services effectively.

Information we may collect:

Name, contact details
Payment information
Vehicle details
Service usage history
Images or recordings on-site

How we use your information:

We use your information to provide services, process payments, communicate with you, and improve our offerings. We may also use it for marketing unless you opt out.

We may share information with third parties where required to provide services or comply with legal obligations.

Security

We take reasonable steps to protect your personal information using both physical and digital safeguards.

Access & Corrections

You may request access to or correction of your personal information by contacting us in writing.

Complaints

If you have concerns, you may submit a written complaint for investigation and response.

Website Use & Cookies

We may collect technical information such as browser type, device details, and usage data to improve user experience.

Cookies may be used to enhance website functionality. You may disable cookies, but some features may not function properly.

Third-Party Links

Our website may contain links to external websites. We are not responsible for their content or practices.

Antivirus Recommendation

Users are encouraged to maintain updated antivirus software to reduce security risks while browsing online.

Contact Us

For any questions, requests, or complaints, please contact us via the details provided on our website.